Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

The users shall provide their financial data and details only after getting agreed with the terms of use.

Responsible Use

By using the Site, you represent and warrant that:

• all registration information you submit will be true, accurate, current, and complete;
• you will maintain the accuracy of such information and promptly update such registration information as necessary;
• you have the legal capacity and you agree to comply with these Terms of Use;
• you are not a minor in the jurisdiction in which you reside;
• you will not access the Site through automated or non-human means, whether through a bot, script or otherwise;
• you will not use the Site for any illegal or unauthorized purpose; and
• your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

Service Booking and Account Terms

You may be required to register with an account Superyatra.Com, if you want to avail the services of us. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

You acknowledge that certain services of Superyatra.Com can be availed only after your registration with SuperYatra.com. For such registration a User ID and Password shall be generated, you shall be solely responsible for the confidentiality of such User ID and Password.

We generally send the confirmation mail or notification to the user within 24 (twenty-four) hours after the service booking on SuperYatra.Com. If you have not received the booking confirmation mail, in such case you may contact us immediately through contact us or by writing mail to use.

Charges and Payment

You may be required to pay the applicable charge to access Travel, Tourism, Utilities and Fintech Services available on Superyatra.Com. For that you agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that your transaction can be completed. We bill you through an online billing account for purchases made via the Site. GST and other applicable taxes will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in INR.

You agree to pay all charges at the reflected prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase. If your purchase is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation.

We accept the various forms of payment e.g. Debit Card, Credit Card, Net Banking, NEFT, UPI through using third party payment gateway. By using the services, you also accept the third-party terms and conditions mentioned on their individual sites.

Cancellation and Refund

By accessing services available on SuperYatra.com, you agree to pay applicable fee as a commission or service charge to the SuperYatra.Com for availing the partner services. You further agree that commission fee or service charge is non-refundable.

All purchases made through SuperYatra.Com are non-refundable. However, you may request for cancellation of the services you purchase or booked through Superyatra.com at any time before availing those services by logging into your account. Some services may not be cancelled, as per their specification. your cancellation will take effect accordingly to the service and their category.

Funds once transferred in your User Login Account will not be refunded back in any condition, You will have to use the funds in services available on this portal.

If you have questions regarding our services, pricing, cancellation and refund, please write us on info@superyatra.com and contact us section available on our website.

Traveling Guidelines

Any purchase made by you of air tickets, travel packages for domestic and international destination through Superyatra.Com does not represent or warrant that your traveling to such destination shall be error-free or does not contain risks.

Generally, all the traveling to such destinations is completed without any incidents, error or interruptions. However, Superyatra.Com does not guarantee to you that your traveling may be error-free or without risks. We strongly argue you to review announcements, prohibitions, advisories issued by the government authority for traveling to such destination at your own before making a traveling plan.

SuperYatra.com does shall not be responsible for your damages, losses, delays or prohibition from entry to such destinations that may results from improper documents for entry, exit, length of stay, or False ID.

Prohibited Activities

You may not access or use our website for any purpose other than the purpose for which we make the SuperYatra Website available. The Website may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Website, you agree not to:

• Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
• Use any information obtained from the Site in order to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Site in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Site.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Delete the copyright or other proprietary rights notice from any Content.
• Attempt to impersonate another user or person or use the username of another user.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
• Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.

Contribution License

You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings). And by submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

Submissions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

Affiliated Marketing and Advertisement

SuperYatra.com through its Website and availed Services on it, may engage in affiliate marketing whereby Superyatra.Com receives a commission on or percentage of the sale of Services on or through the Website. Superyatra.Com may also accept advertising and sponsorship from commercial businesses or receive other forms of advertising compensation.

We allow advertisers to display their advertisements and other information in certain areas of the Site. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.

Privacy Policy

We care about data privacy and security. By using the Site, you agree to be bound by our Privacy Policy which is posted on our website, which is in consonance with these Terms of Use. Please be advised the Site is hosted in India. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in India, then through your continued use of the Site, you are transferring your data to India, and you agree to have your data transferred to and processed in India.

Term and Termination of Use

These Terms of Use shall remain in full force and effect while you use the Website and Services of Superyatra.Com. Without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in the site or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.

Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the India, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

Limitation of Liability

In no event shall we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the website or services, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.

Limitations of Warranties

By using SuperYatra.com, you understand and agree that all Services we provide are "as is" and "as available". This means that we do not represent or warrant to you that:

• Your use of Services will be Uninterrupted or Error-free, that SuperYatra.com will review the information and Services delivered through the website for accuracy or that it will preserve or maintain any such information or Services without loss.

SuperYatra.com shall not be liable for delays, interruptions, Service failure, or other problems inherent in use of the internet and electronic communications or other systems outside the reasonable control of SuperYatra.com.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms and Condition of Use; (3) any breach of your representations and warranties set forth in these Terms and Condition of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site.

User Data

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of our Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site including your User Id and Password. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

Electronic Communications and Transactions

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.

You hereby agree to the use of contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the site.

Spam Policy

You are strictly prohibited from using the website or any of SuperYatra.com Services from illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

Governing Law

These Terms shall be governed by and defined following the laws of India. SUPERYATRA ONLINE PRIVATE LIMITED and yourself irrevocably consent that the courts at Sikar, Rajasthan shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

Dispute Resolution

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use, the Parties agree to first attempt to negotiate any Dispute through Mutual Discussion before initiating arbitration.

If the dispute arising out of or in connection with this contract is not resolved through Mutual Discussion shall be referred to the Arbitrator following the procedure mentioned in the Arbitration and Conciliation Act, 1996. The number of arbitrators shall be one (1). The seat, or legal place, of arbitration shall be Sikar, Rajasthan, India. The language to be used in the arbitral proceedings shall be English.

Entire Agreement

The Terms of Service, including the documents it incorporates by reference, constitute the entire agreement between you and SuperYatra.com and govern your use of the Services and your Account, superseding any prior agreements between you and SuperYatra.com (including, but not limited to, any prior versions of the Terms of Service).

The failure of SuperYatra.com to exercise or enforce any right or provision of the Terms of Service will not constitute a waiver of such right or provision.

Contact Us

Any notices or other communications required or permitted in terms of these presents shall be deemed to have been duly served if,
(a) delivered in person; or
(b) sent by registered or certified mail, return receipt requested, or
(c) email; and addressed as follows:

SUPERYATRA ONLINE PRIVATE LIMITED
Ground Floor, Nakshatra, In Front of Rajendra Ayurvedic Hospital, Rani Sati Road, Sikar, Rajasthan - 332001
Mail Address: info@superyatra.com
Contact No: +91-1572-273603 (30 Lines), +91-1572-297012